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Life Claim Filing Instructions

Please accept our condolences for your loss. We aim to make the claims process as efficient and expedient as possible.

Submitting Life Claims on Policies Less than 2 Years Old

  1. Complete the Proofs of Death – Claimant Statement in its entirety. Please answer as accurately as possible. Printable claim form can be found here.
  2. Required documentation in addition to Proofs of Death - Claimant Statement:
    • Certified Death Certificate (indicating cause or manner of death) If your benefit amount is $15,000 or less a copy of Death Certificate is allowed
    • Copy of obituary (if available)

    For accidental death claims and claims where the manner of death is homicide, please also include the following:

    • Autopsy, toxicology, and police reports
    • A copy of the coroner’s report
  3. Please mail the completed forms, along with the Death Certificate including cause and manner of death, the obituary (if available) and any other supporting documentation to:
    Globe Life & Accident
    Insurance Services Division
    PO Box 8076
    McKinney, TX 75070
  4. Once all the required documents are received, they will be reviewed and the claim will be processed. If the claim requires further investigation, additional documents may be requested and the claim will be processed after the investigation has been concluded.

Submitting Life Claims on Policies More than 2 Years Old

  1. Complete the Proofs of Death – Claimant Statement Section A and D only. Please answer as accurately as possible. Printable claim form can be found here.
  2. Required documentation in addition to Proofs of Death – Claimant Statement:
    • Certified Death Certificate (indicating cause or manner of death) If your benefit amount is $10,000 or less a copy of Death Certificate is allowed
    • Copy of obituary (if available)

    For accidental death claims and claims where the manner of death is homicide, please also include the following:

    • Autopsy, toxicology, and police reports
    • A copy of the coroner’s report
  3. Please mail the completed forms, along with the Death Certificate including cause and manner of death, the obituary (if available) and any other supporting documentation to:
    Globe Life & Accident
    Insurance Services Division
    PO Box 8076
    McKinney, TX 75070
  4. Once all the required documents are received, they will be reviewed and the claim will be processed. If the claim requires further investigation, additional documents may be requested and the claim will be processed after the investigation has been concluded.

    Note – If your policy has been in force more than 2 years AND your benefit amount is $10,000 or less, you can email or fax the required information to:

    Email: Claims@GlobeLifeIns.com
    Fax: 405-270-1496

 

If you have questions or need assistance with filing your claim, please contact our Customer Service Department:

Email: Claims@GlobeLifeIns.com
Phone: 1-800-654-5433
Hours of Operation:
  7:30 a.m. to 6:00 p.m. Central, Monday through Friday

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Globe Life has been protecting America’s families since 1951

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Globe Life continues to receive an A+ (Superior)** rating from A.M. Best Company based on their latest analysis of Globe Life's financial strength, management skills and integrity. (rating as of 7/18)
Rated A+ by the Better Business Bureau
Accredited Since 1952